Question 1

How does the Risk Scanner actually work?

Accepted Answer

It's a structured questionnaire, not a connection to your ad account. You answer questions about your business, website, advertising profile, and history, and we score the result against the categories platforms use for enforcement. Nothing is connected or accessed automatically — you control exactly what information you share.

Question 2

Is my information kept confidential?

Accepted Answer

Yes. Your workspace is private to your organization, and access is limited to the specific people you invite. We don't require access to your advertising accounts to run a Risk Scan or a Compliance Audit.

Question 3

What if my account has already been suspended?

Accepted Answer

That's what Suspension Recovery is for. We diagnose the likely cause, help you prepare the documentation a platform will actually want to see, and guide the reinstatement process from your case dashboard.

Question 4

Can you guarantee an appeal will succeed?

Accepted Answer

No — and we'd be skeptical of anyone who tells you otherwise. The platform makes the final decision, not us. What we can do is prepare the strongest, most complete case possible, written the way platforms actually expect to receive one.

Question 5

Do you work with agencies managing multiple client accounts?

Accepted Answer

Yes. Our Agency plan supports multiple workspaces and team members, with reports that can carry your own branding rather than ours.

Question 6

How long does a Compliance Audit take?

Accepted Answer

It depends on the complexity of your account and how quickly any requested documentation comes back to us. You can track exactly where your case stands — submitted, under review, or waiting on you — from your dashboard at any time.

Questions worth answering directly.